SSL Custom Domain

Tracknow offers the option to set a custom domain for all affiliate-related links such as their login page and their tracking links.

By default, the affiliate login page and affiliate tracking links will be on the Tracknow domain. By creating a custom domain, all affiliate links can be seen as if on your store’s subdomain.

EXAMPLE:

TypeWithout custom domainWith custom domain
Affiliate registration page your-domain.tracknow.io/registrationaffiliates.your-domain.com/registration
Affiliate portal login pageyour-domain.tracknow.io/loginaffiliates.your-domain.com/login
Affiliate tracking linkyour-domain-tracking.tracknow.info/click?campaign_id=1&ref_id=1affiliates.your-domain.com/click?campaign_id=1&ref_id=1

How to setup your custom domain?

Log in to the service that is hosting your domain, where you manage your DNS records (i.e. GoDaddy, Cloudflare, Google Domains).

The field naming may vary between different providers

  1. Navigate to the area where you manage your DNS records
  2. Create a new DNS record of the CNAME type
  3. On the ‘Name’ field enter the custom domain (i.e. affiliates.your-domain.com)
  4. On the ‘Value’ field enter whitelabel.tracknow.io
  5. If given the option to configure proxy status, select ‘DNS Only’
  6. Save the record
  7. Log into your Tracknow dashboard and navigate to the ‘Settings’ page
  8. On the secondary menu select ‘Branding’
  9. Scroll down to the ‘SSL Custom Domain (for affiliates)’ section and enter your custom domain
  10. Click ‘Save’
Updated on July 15, 2025

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