Tracknow offers the option to send automatic emails to your affiliates after various events such as registration, payment request approval/denial, campaign join request approval/denial.
You can set a custom email address for such emails.
Why should I set a custom email?
By default, the email address from which the emails are sent is a Tracknow email address.
If you’d like to further customize and brand you portal, you can have the email address appear as your brands email address.
For example:
My store’s homepage is: ‘https://beststore.com’ and I want the email address to be on my domain.
Default | Custom email address |
---|---|
[email protected] | [email protected] |
How do I set a custom email?
In order to set up a custom email, you’ll need to add several DNS records to your domain hosting service (i.e GoDaddy, Cloudflare, Google Domains).
Once you received the file with DNS records:
- Navigate to the area where you manage your DNS records
- Create a new DNS record of the CNAME type
- On the ‘Name’ field enter the name value from the file (i.e. 5k4aehnksge._domainkey.beststore.com)
- On the ‘Value’ field enter the value from the file (i.e 5k4aehnksge.dkim.amazonses.com)
- If given the option to configure proxy status, select ‘DNS Only’
- Save the record
- Repeat this process for all 3 records in the file

Once you are done, please send us another email notifying us that you are done so that we can verify if the process was completed successfully or not.